Information about Corona virus

[update 26 november] Latest news on measures taken by Coronavirus - effective from sunday 28 november

Following the measures announced during the press conference on Friday evening 26 November, the opening and closing times of Thermae 2000 for the next three weeks (until 19 December) are as follows: 

The wellness area (saunas and baths) and catering will close at 17:00; 
The hotel is open where hotel guests can use the sauna and swimming pools until 17:00 hrs. The restaurants in the wellness area are open for lunch until 17:00, after which time it is possible to dine in the hotel room. 
In case you would like to change your booking, we kindly ask you to contact us by email, stating your reservation number. Our Customer Support department will contact you in order of your reservation.

Book a wellness day or overnight stay?

[Update: 13 November] Latest news regarding the coronavirus measures

Following the measures announced during the press conference on Friday evening 12 November, the opening and closing times of Thermae 2000 for the next three weeks (until 3 December) are as follows:

  • The sauna area closes at 18:00;
  • The restaurants and the recreational pool will close at 20:00;
  • The hotel is open where hotel guests can use the sauna until 18:00 and the swimming pools until 23:00. The restaurants are open until 20:00 for an (early) dinner, after that it is possible to have dinner in the room after 20:00.

Given the short notice, we will provide a suitable solution on the spot. For more information, please visit www.rijksoverheid.nl

Corona pass remains compulsory

Our basic philosophy 'Mens Sana in Corpore Sano' stands for a healthy mind in a healthy body. Sauna use contributes directly to positive health and is part of a vital life. We would like to allow everyone into our resort without exclusions. However, the government and legislation currently requires us to comply with these new access rules.

From Saturday 25 September onwards it is compulsory to show the Corona check-in app (or a printed code) together with your proof of identity when you check in at the Thermae 2000 bath or hotel reception.

The only exception is when you do not use the wellness facilities, such as treatments in the Paramedic Centre, a beauty treatment or massage without admission or a group lesson in a (dry) room. Read more about this in the frequently asked questions:

Read more about this under Frequently Asked Questions (FAQ).

⇒ Do you wish to cancel?
This is permissible under the terms of the applicable cancellation policy. Did you make a reservation before 12 November and your desired cancellation does not meet the conditions for cancellation? We will be happy to work with you. Please send an email to reserveringen@thermae.nl stating that the cancellation is due to the Corona Pass requirements. 

⇒ Do you have a subscription and are unable to show the CoronaCheck app for each visit?
If you cannot or do not wish to comply with the applicable measures, you may send an email to abonnementen@thermae.nl. We will then cancel your subscription completely (you will, of course, receive a refund for the unused portion of your subscription). If you choose to resume your Thermae 2000 subscription at a later date, we will be happy to welcome you back.

⇒ Can I come to my physiotherapy treatment or to the Paramedical Centre at Thermae 2000 without the CoronaCheck app?
If you only use the practice (and therefore no treatment in the water), it is not mandatory to have the CoronaCheck app scanned. We do, of course, assume that you are in good health. 

⇒ Can I take my group classes (physiofitness, yoga, etc.) without the CoronaCheck app?
Following group lessons (outside the water) is permitted without the app. However, if you wish to access the facilities after your group class, the CoronaCheck app will be requested at reception. 

⇒ Is the wellness centre open?
Yes, our wellness centre is fully open. Until 3 December, there are changed opening hours; the saunas close at 18:00. The baths and catering close at 20:00.

⇒ Can I book a massage?
Yes, our massage parlour and beauty salon are open (until 3 December, 18:00). You can book a massage, body treatment or facial.

⇒ Is the hotel open?
The hotel of Thermae 2000 has been completely renovated during the lockdown. The completely new hotel is open again and we would like to welcome you on the Cauberg for a relaxing stay.

⇒ Are the thermal baths open?
Yes, our swimming pools and whirlpools are open (until 3 December, 20:00). Our pools are heated and offer wonderful relaxation for body and soul.

⇒ Are the saunas open? 
Yes, our entire sauna landscape is open (until 3 December, 20:00).

⇒ Can I go for my (physical) therapy?
All treatments in our Paramedic Centre (such as physiotherapy or 1-on-1 therapy in the water) are accessible. Group lessons in the outdoor pool are also possible again. 

 

 

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