Information about Corona virus

[update 14 January] Latest news on the Coronavirus measures

During the press conference on 14 January, the cabinet announced relaxations. Our hotel and the thermal indoor and outdoor pools will be open from Friday 21 January for a relaxing getaway in South Limburg. The saunas can be reserved for a private sauna moment.

When you have a reservation, we will contact you as soon as possible. We will do this in order of arrival day. After the next press conference, early January, we will update this page.

Please note that our Customer Service is extremely busy at the moment. We ask you to contact us by email only, mentioning your reservation number.

You can find more information on www.rijksoverheid.nl

 

⇒ Is the wellness centre open?
You can visit our wellness centre from 21 January and use the indoor and outdoor pools. You can make a reservation for 45 minutes in the sauna once a day per person. You can make a reservation at the counter in the wellness centre. It is NOT possible to reserve the sauna in advance of your visit.

⇒ Can I book a massage?
Yes, you can book a massage or facial from 21 January (until 17:00). If you book a massage or single treatment with us, you will receive a voucher for free entrance to our wellness centre. You can use this at a later time when we are fully open.

⇒ Is the hotel open?
No, at the moment our hotel is closed until 20 January. From this date you can make reservations again. You will then be able to enjoy breakfast in bed and we will serve dinner in your room.

⇒ Do I have to scan the QR code in the Corona Check app?
Yes, upon entry we will scan the QR code in the Corona Check app and ask for your ID. For the rules regarding the QR code, please visit: www.rijksoverheid.nl

⇒ Should I wear a mouth mask?
Yes, it is compulsory to wear a mouth mask when walking through the hotel and up to the changing rooms. In the wellness area you are not obliged to wear a mouth mask, but you are of course allowed to do so.

⇒ Can I go for my (physio)therapy?
All treatments in our Paramedic Centre are allowed.

⇒ Do you have a reservation?
Then we'll contact you in the order of your arrival.

⇒ Do you have a season ticket?
If so, you will receive personal notification from us as soon as possible.

⇒ Can I come to my physiotherapy treatment or to the Paramedic Centre of Thermae 2000 without the Corona Check app?
If you only use the practice (and therefore no treatment in the water), it is not obligatory to have the Corona Check app scanned. However, we do assume that you are in good health.

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